The use of Library materials (such as books, journals, dissertations, etc) is subject to the Law 2121/1993 (on Copyright, Related Rights and Cultural Matters). According to this law, Library materials (such as books, journals, dissertations, etc) are available for personal study.

Storage, exploitation or reproduction of printed copies for commercial use is not allowed in order to protect the interests of right holders.

In particular, photocopy reproduction of books, journals, printed items or other materials is not allowed. Only under certain and special circumstances, photocopy reproduction is allowed for the user’s strictly private use (for example, excerpts of books or non-circulating materials such as journal articles).

In this case:
a) the user alone is responsible for the photocopy reproduction. The Library staff does not assist users in any photocopy reproduction of Library materials.
b) the photocopy reproduction by the user is for personal use only, or for a narrow audience (such as close family and friends).

In any case, users must respect the permitted copying limits to ensure that such reproduction does not conflict with a normal use of the work and does not unreasonably overrun the author’s legitimate interests.

More specifically, only the reproduction of a small portion of copyrighted work, such as a small excerpt of a few pages of a book or a journal, is allowed. The reproduction of an entire book or an entire journal issue or/and in multiple copies without the author’s or the publisher’s permission is not allowed according to Law no. 2121/1993, as it violates the creator’s/holder’s rights, even if the act is performed by the user alone or for personal use only.

Users are fully responsible for any legal consequences arising from the violation of these restrictions. In such a case, the user must make full compensation to the natural or legal person who suffered property or ethical damage from illegal actions according to Law no. 2121/1993. A felony may be punishable with one year imprisonment and a financial fine from 2.900€ to 15.000€, while heavier penalties may be imposed depending on the damage and the circumstances indicated of illegal action.

A Helpdesk serves all users on a daily basis and efficiently runs all of the Library and Information Centre’s services.

Users can submit queries or requests directly to the Library Staff in various ways:

• by telephone at 2251036036
• by email to the central email address: lib-helpdesk@lib.aegean.gr or the individual email addresses of each library service and
• through the electronic platform accessible through the Library’s portal or directly at the link: http://zammad.aegean.gr

The electronic Helpdesk platform enables users to submit requests on the organization of the Knowledge Base, downloads and troubleshooting. Through the platform they can also follow the progress and the history of their requests and/or be updated by mail.

The Geographic Data Repository is an online tool enabling members of the academic community of the University of the Aegean to submit geographic (spatial) data to the content managers of this repository.

Reading rooms are available to users at all the Library branches during opening hours. Reading rooms provide direct access to the Library collections (main book collection, print journals, etc) equipment and facilities (workstations, library terminals, photocopiers, etc). The Library also offers individual study rooms.

Personal items like bags or umbrellas are not allowed in reading rooms or other areas of the Library. Users can store their personal items in special lockers that are located at the library reception. However, users are allowed to use in the reading rooms portable devices like tablets and laptops, their personal books and other material such as notebooks, which are necessary for the purpose of study and research.

To ensure smooth operation of the reading rooms and maintain a peaceful study environment, users must follow the following rules:

• Talking and making noise is not allowed
• Cell phones must be turned off or be on silent mode
• Headphones are required for the use of audio-visual material (tablets and laptops)
• No eating or drinking (coffees, soft drinks, etc) is allowed and
• Users may use only one vacant seat for their study. Also, users are advised not to leave their seat unattended for a great length of time, if planning to return.